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Read These Terms Before You Open an Account

These terms set out what you agree to when you create and use a 999fk account — including how deposits through bKash, Nagad, and Rocket are handled, what activity is permitted, and how we manage account issues.

Applies to all account holdersCovers bKash, Nagad, Rocket depositsRegion eligibility requiredUpdated without prior notice
999fk Read These Terms Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If you have a question about how a specific term applies to your account — a wallet mismatch, a transaction hold, or an eligibility concern — our support team can look at your account record directly. Reach out through the channels below and include your registered mobile number so we can pull your account details quickly.

Live Chat Start a chat session from the account dashboard. Include your registered bKash or Nagad number so the agent can locate your account record without delay.
Email Support Send a detailed message about your terms concern to our support address. Attach any transaction screenshots for faster resolution of wallet or balance disputes.
Account Help Centre Browse the account help section on mobile for answers to common terms questions — wallet linking, account limits, and verification steps are covered there.
HOW WE HANDLE ACCOUNTS

How 999fk Manages Policy and Account Security

Our terms are enforced consistently across all accounts. We do not apply different rules based on deposit size or payment method — whether you fund via bKash, Nagad, or Rocket, the same account policy applies. Security checks are automated at the point of registration and triggered again if unusual login patterns appear on your account.

Wallet Verification

We verify that the mobile wallet used for deposits matches your registered account details. Mismatches trigger a manual review before funds are released or withdrawn.

Account Data Retention

Transaction records and account activity logs are retained in line with our internal policy. You can request a copy of your account history through the support team.

Terms Update Process

When we update these terms, the revised version is published on this page. Continued use of your account after an update means you accept the revised terms as stated.

Requesting Account Changes

To update your registered wallet, close your account, or raise a dispute, contact support via live chat or email. We aim to acknowledge account-change requests promptly.

Common Questions About These Terms

The questions below cover the terms situations we hear about most — wallet linking, account suspensions, dispute steps, and how eligibility works. If your question is not here, live chat is the fastest way to get a specific answer.

Yes. The same terms apply to all accounts regardless of payment method. Whether you deposit via bKash, Nagad, or Rocket, the account rules and wallet-matching policy are identical.

We place the transaction on hold and flag it for manual review. Support will contact you to verify ownership before any funds are credited or withdrawn to that wallet.

No. Each person may hold one account only. Operating multiple accounts under the same identity breaches these terms and may result in both accounts being suspended permanently.

Access depends on your local law and eligible region. We do not confirm eligibility on your behalf — check whether online gaming platforms are permitted where you are before creating an account.

Contact support via live chat or email with your registered mobile number. The support team can pull your account's transaction log and send it to your registered contact details.

Raise a dispute through live chat or email support and reference your account number. We will review the flagged activity against our terms and respond with the outcome.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.